Privacy policy

Privacy policy

We respect the privacy of visitors to our website and are committed to protecting it to the fullest extent possible in accordance with the provisions of applicable laws, including the Act respecting the protection of personal information in the private sector. This privacy policy (the "Policy") applies to Filmar Inc. and its affiliates and companies for which Filmar Inc. acts as an agent (all of which are collectively referred to as "we" or "us" in this Policy).

This Policy describes how we collect, use, disclose and retain your personal information. It also explains how we protect your personal information and your right to access it. Personal information collected off-line may also be subject to contractual provisions, where applicable.

Personal information collected and purposes for which it is collected

Personal information is defined as information about a natural person that allows that person to be identified.

You can visit our website without providing any personal information about yourself. In this case, our web server will only collect the IP address you used to access the site. We use this information to determine the number and average time of visits to our site, compile user statistics, identify web pages viewed and measure overall site performance.

The only personal information we collect is that which you voluntarily provide to us when submitting online forms to contact us or subscribe to our newsletters, or that which is provided offline as part of a business relationship between you and us.

This information is collected in order to :

• manage newsletter subscriptions and, in general, to communicate more effectively with you and promote our products and services.
• to assess your needs and prepare business proposals to meet them, to assess your creditworthiness and generally to enable us to make decisions in the context of a credit application from a company to which you are related, and may include, among other things, personal information relating to assets, liabilities, financial transactions, income, biographical data of an individual (employment, education, etc.).

We also use cookies on our website. Cookies are information files saved by your web browser on your device (computer or cell phone). Cookies enable us to recognize visitors to the site and the order in which you visit the various pages of the site. We may use cookies to improve the operation of the site and to meet the information needs of our visitors, as well as to identify and target site visitors who have shown an interest in certain pages of the site. Cookies do not contain personal information, but may be used to display Filmar advertisements on other sites visited by a user of our website. Please note that you can set your browser to notify you when you receive a cookie, giving you the chance to refuse it.

The third-party services that use cookies that may be downloaded by your device when you visit filmar-nettings.com are the following:

Google Analytics

Google Analytics is a web analytics service that provides information about how visitors use our website. The cookies used by Google Analytics document, among other things, how visitors access the site, where they come from, which pages they visit and how long they spend on pages within the site. Find out more about the cookies used by Google Analytics, click this link. You can also refuse the installation of Google Analytics cookies: [https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out]

Google Adwords - Remarketing

The remarketing function allows us to personalize our advertising campaigns to reach Internet users who have already visited our website by offering them advertisements about Filmar while they are visiting other websites.

Sharp Spring

This service enables us to track visitor behavior on our site. Once you have identified yourself and consented to receive e-mails, this tool enables us to carry out automated mailings based on the behavior of visitors to our site, and to pre-fill questionnaire fields with information provided in advance.

Heroshop

This service enables us to track a visitor's behavior on our site and adapt content according to their browsing and purchase history. 

Consent

When we collect personal information about you, we obtain your consent to use it for the purposes for which it was collected, as described above. We require your consent to use your information for other purposes or to collect additional information about you.

You may withdraw your consent at any time, subject to legal or contractual restrictions. For example, you will not be able to withdraw your consent if we need information to grant you a line of credit.

In certain situations, we may be required or obliged to collect, use or disclose personal information without your knowledge or consent. This occurs when, for legal or security reasons, it is difficult to obtain consent. This is particularly the case when information is collected to investigate a breach of contractual obligations, for the detection of fraud, or for law enforcement purposes, and obtaining consent may defeat the purpose of collecting the information.

Restrictions

We limit the collection of your personal information to that which is necessary for the purposes identified above. We collect personal information directly from you, unless you have consented to us collecting it from third parties or we are authorized to do so by law. We cannot disclose your personal information to anyone without your consent, except as may be required by law.

Your personal information is accessible only to persons authorized to access it and for whom it is necessary for the performance of their duties.

We may share your personal information with service providers or agents in order to ensure the proper administration of our products or to provide you with the services you request. These service providers or agents must agree to comply with privacy legislation before any personal information is transferred to them.

Shelf life

We keep your personal information only as long as necessary for the purposes for which it was collected. After this period, we destroy the information. When we destroy your personal information, we take the necessary steps to ensure that no unauthorized person has access to it during the destruction process.

Safety measures

We have implemented rigorous security measures to ensure that personal information entrusted to us remains confidential and is protected against loss or theft, as well as against unauthorized consultation, communication, copying, use or modification. However, we cannot guarantee the integrity and confidentiality of e-mails sent over the Internet.

Access and rectification

You have the right to know whether we hold any personal information about you and, if so, to access that information. You may verify the accuracy and completeness of your personal information and, if necessary, request that it be amended. We will respond to any request for rectification within a reasonable time.

Any request for access to information or request for rectification should be sent to the following address:

Director, Privacy Policy

Filmar Inc.

4217 Iberville Street #104

Montréal (Québec) H2H 2L5 CANADA

admin@filmar.qc.ca

Concerns and complaints

We will answer your questions and investigate any complaints about your personal information promptly.

Policy modification

We reserve the right to change this policy from time to time. In such event, our web site will be updated and a notice to that effect will be posted with a link to the updated policy. Use of this site following the posting of such notice constitutes acceptance of such changes.